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No data??

Lizgawley
Great Neighbour / Super Voisin

I just got this plan as I just moved here from the states and I’m not getting any texts sent through or anything even when I’ve tried turning off my eSIM for my US number what do I do

2 REPLIES 2

slusagm
Mayor / Maire

After you turn off US eSIM, make sure your PM sim is enabled, and set as Primary.  Also, make sure no VPN provide (deleted them if there is one).  Last Reboot phone and Reset Network Settings

ORNGNBLK
Deputy Mayor / Adjoint au Maire

@Lizgawley  Do calls work? Did you reboot your phone after subscription? Try resetting network settings and see if that fixes the issue. Hope this helps 

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