06-30-2019 08:07 AM - edited 01-05-2022 05:39 AM
I activated my Sim, inserted in my phone. Phone says No Sim card, No service. What can I do now? Do I need a new SIM?
06-30-2019 04:20 PM
@hikersue wrote:I activated my Sim, inserted in my phone. Phone says No Sim card, No service. What can I do now? Do I need a new SIM?
No sim can mean that sim is no good and phone can't read it. If it says that i a different phone, replace the sim might be needed.
06-30-2019 08:19 AM
@hikersue , are you saying the phone is unable to recognize that a SIM card is present or is it seeing a SIM card that is inactive? If it's the former, try reseating the SIM card. If it's the latter, check the self serve account to make sure that it's active.
06-30-2019 08:10 AM
@hikersue wrote:I activated my Sim, inserted in my phone. Phone says No Sim card, No service. What can I do now? Do I need a new SIM?
Check if your phone is unlocked and compatible with public mobile.