No Service when 3G on

[blackjack]

Whenever I switch ON the 3G, I have no network on my phone.

I have recently switched to iphone5.

[briareos477]

Well just switching the value to 4d4f works for now, had a couple of interruptions but I think it is because of the low signal in some rooms.

Thanks

[MacMe]

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@sheytoon wrote:

The name shouldn't have any impact. It's not used by the network.

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Yes, I know, but it's probably better to reset/remove the old settings instead of editing them.

[sheytoon]

The name shouldn't have any impact. It's not used by the network.

[MacMe]

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@briareos477 wrote:

Ironically, the site won't let me upload png type files.

Even the phone service cuts from time to time. This is basically what's on the page since I couldn't take the screenshot.

Name:

PC mobile

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I see you have the name as "PC Mobile".  Was that your previous cellular provider?  Maybe try a full reset of your network settings and add the APN settings again.

https://apn-canada.gishan.net/en/apn/public-mobile

[sheytoon]

Can you confirm data is enabled on the phone, and you can see some amount of data remaining in your online account?

A few things you can try for the APN:

Try changing MVNO value to 4D4F. If that doesn't work, try deleting MVNO Type (it will show None), and MVNO value as well (it will show Not set).

[briareos477]

Ironically, the site won't let me upload png type files.

Even the phone service cuts from time to time. This is basically what's on the page since I couldn't take the screenshot.

Name:

PC mobile

APN:

sp.mb.com

Proxy:

Not set

Port:

Not set

Username:

Not set

Password:

Not set

Server: 

Not set

MMSC:

http://aliasredirect.net/proxy/mb/mmsc

MMS Proxy:

74.49.0.18

MMS port:

80

MCC:

302

MNC:

220

Authentication type: 

Not set

APN type:

default,mms,supl 

APN protocol:

IPv4

APN roaming protocol

IPv4

Apn enable/disable

Enabled

Bearer:

Unspecified

MVNO type:

GID

MVNO value:

50

[sheytoon]

@briareos477, if you can make a voice call, you are using the 3G network.

Sounds like your problem is data not working?

Can you post a screenshot of your APN settings?

[briareos477]

Hello I'm new to public movile, ive just switched from Telus, I have a Nexus 5 but I can't connect to the 3g network, I can call, I tried to look at the apn settings but they all seem ok

[will13am]

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@NDesai wrote:

May be no 3G bands available where you are? 

You can check here: https://www.ertyu.org/steven_nikkel/cancellsites.html

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3G coverage >> LTE coverage, always. 

[Luddite]

@sheytoon Correct; one does not toggle 3G on/off, one turns LTE OFF! The phone is then restricted to 3G. That's my usual setting as 3G does seem more stable/available.

[sheytoon]

@blackjack

That doesn't make sense. 3G is available essentially everywhere. Are you able to make any voice calls?

What do you mean by turn on 3G? I didn't think it was possible to toggle it on or off with an iPhone.

[NDesai]

May be no 3G bands available where you are? 

You can check here: https://www.ertyu.org/steven_nikkel/cancellsites.html