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No Service After Plan Update

tjarboua
Great Neighbour / Super Voisin

My plan update went through today, but issue of not being able to receive calls, when someone calls me they hear "5UT1, you reached a number that is not equipped for incoming service", when I call someone they receive my calls but from an unknown number.

I have tried everything, restarting, removing simcard, manually selecting public mobile. ect.

My account shows active online with the new plan as of today, but still not receiving calls

3 REPLIES 3

JK8
Mayor / Maire

@tjarboua 

 

There have been issues the last few days. Contact an agent.

 

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