08-01-2024 12:46 PM - edited 08-01-2024 12:53 PM
Since yesterday I have been having network service issue. No data and no cell calling service at home or near my area. I only had it when I went to a public rec spot. Yesterday the issue seemed solved when I took off the Data Saver option but now it isn't working even with it unclicked. Has anyone else gotten this issue recently?
Edit: I have refreshed my phone, toggled the airplane mode option and checked my network setting, which is at the LTE option. I also went on telus to see if there was a coverage issue in my area. I saw none.
08-06-2024 10:42 AM
Hello @hTideGnow
My phone network is now okay! The same day or the next day I removed my sim card, re-started my phone, put my sim back inside and toggled the airplane mode.
When I removed the data saver option that tome, my data was on again. I saw the lte logo on my screen.
The network wasn't working. Data and calling was unavailable.
Thanks for responding and giving a suggestion! God bless!
08-01-2024 12:57 PM
no network , so you have no voice as well as no data? if no voice at all, then it is not a data saver problem
did you login to My Account and confirmed that your account still active?
did you try your sim card in another phone?