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No Network Service Since Yesterday

LoyaltyToPoints
Great Neighbour / Super Voisin

Since yesterday I have been having network service issue. No data and no cell calling service at home or near my area. I only had it when I went to a public rec spot. Yesterday the issue seemed solved when I took off the Data Saver option but now it isn't working even with it unclicked. Has anyone else gotten this issue recently?

 

Edit: I have refreshed my phone, toggled the airplane mode option and checked my network setting, which is at the LTE option. I also went on telus to see if there was a coverage issue in my area. I saw none.

2 REPLIES 2

LoyaltyToPoints
Great Neighbour / Super Voisin

Hello @hTideGnow 

My phone network is now okay! The same day or the next day I removed my sim card, re-started my phone, put my sim back inside and toggled the airplane mode. 

When I removed the data saver option that tome, my data was on again. I saw the lte logo on my screen.

The network wasn't working. Data and calling was unavailable.

Thanks for responding and giving a suggestion! God bless!

hTideGnow
Mayor / Maire

HI @LoyaltyToPoints 

no network , so you have no voice as well as no data?  if no voice at all, then it is not a data saver problem

did you login to My Account and confirmed that your account still active? 

did you try your sim card in another phone?

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