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No Incoming or Outgoing Calls

Fordzilla
Great Neighbour / Super Voisin

 My phone will recieve Texts and Send Texts, However no incoming or outgoing calls.

Also My honor 8x  shows no call forwarding,call waiting or caller ID . 

Network or Sim Card error shows up  we have 2 honor 8X phones and the one thatnis havivg trouble has a phone number from another province? 

Thanks Grant

4 REPLIES 4

@computergeek541 

Good to know. I always though it needs 2 bands for a stable connection encase one drops-off.

Fordzilla
Great Neighbour / Super Voisin

Thanks my Honor 8X Started to receive and send calls on its own. May of been a network issue, 

Thanks For your support 

 


@BKNS27 wrote:

@Fordzilla 

I don’t think your Huawei Honor 8X is compatible with PM frequencies.

https://www.publicmobile.ca/en/on/get-help/articles/check-your-phones-compatibility 

It shows the it has B5 (850) and B7 (2600) on 4G and 3G.

You need at less 2 frequencies in 3G and 4G to work. The Honor 8X only have 1 in each band.


There is no rule that says that you need at least 2 of the 3G and 4G bands for a phone to work at Public Mobile.  You only need 1 compatible band and that band has to be available at that location.

BKNS27
Mayor / Maire

@Fordzilla 

I don’t think your Huawei Honor 8X is compatible with PM frequencies.

https://www.publicmobile.ca/en/on/get-help/articles/check-your-phones-compatibility 

It shows the it has B5 (850) and B7 (2600) on 4G and 3G.

You need at less 2 frequencies in 3G and 4G to work. The Honor 8X only have 1 in each band.

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