No 5G Data

[NikkiAshworth]

Hello,

My 5G data has not been working since this morning (at 2 bars, not responding.) I am not able to send or receive emails, nor can access anything on line, as it takes a long time to upon or load, only to stop. This is the first time this has happened, and I am in a location I have never had issues with before so I don't think it's based on that.

Thank you!

[NikkiAshworth]

Hello! We figured out the issue was with my bank card, as my payment was renewing today. No more issues! Thanks very much.

[hTideGnow]

hi @NikkiAshworth 

check if there is any outage in your area:
https://www.telus.com/en/bc/outages

and try Reboot phone and Reset network settings