New sim card when changing plan?

[chocca47]

I am currently trying Public Mobile with a $10 plan and received a Public Mobile number. I want to change to a 30-day plan and port in my phone number from another carrier. Do I need to buy another sim card to do this? Apologies if this is a silly question -I'm not very knowledgeable about cellphones.

Thanks for any help.

[Carld123]

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@Obummichael wrote:

What do I do when my sim is lost and I want to retain my number with public mobile?

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@Obummichael

Buy a new sim..go into your self serve and change the old  sim card number to your new one

[mimmo]

@Obummichael buy a new sim card. Log into self-serve click plans the click change sim.

[Obummichael]

What do I do when my sim is lost and I want to retain my number with public mobile?

[ShawnC13]

@chocca47, just make sure to use the account number and the name that is on the account when you port that is all that is needed

[chocca47]

Thank you for your response. I am with VirginMobile so hopefully won't have any problems porting.

[Alex888]

No, 1 SIM card for any plan, including US roaming addons.

[ShawnC13 · Accepted solution]

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@chocca47 wrote:

I am currently trying Public Mobile with a $10 plan and received a Public Mobile number. I want to change to a 30-day plan and port in my phone number from another carrier. Do I need to buy another sim card to do this? Apologies if this is a silly question -I'm not very knowledgeable about cellphones.

Thanks for any help.

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No you will just need to do a plan change in the self serve and at that time you can also do a change number and port in your current number.  If you are with Koodo prepaid you will need moderator assistance to port in that numbera s they use the same back end computer system