03-03-2019 02:20 PM - edited 01-05-2022 06:46 AM
I activated a Sim card one week ago was wondering if I could change my plan and go to the $30 a month with a $10 credit per motion plan
03-03-2019 02:25 PM
@levi33 - What plan are you on currently? If it os $#0 or more, you should already get the $10 (x6). If you are on a lower plan, and want to jumpt to a $30 plan, then you have 2 choices. Do a plan change yourself (you would forfeit the rest of your current month's payment). Or, contact the moderator team and ask them if they could upgrade you to the more expensive plan (you would need to pay the difference immediately). Usually they are quite undersanding when it is within a few days. Not sure about a week later, but it's worth a try.
Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.
03-03-2019 02:22 PM
The answer is no. See offer details, quote:
This will be applied as an account credit and the offer is available to new customers only.
And you posted twice.
03-03-2019 02:18 PM
@levi33 wrote:Activated my Sim card two weeks ago was wondering if I can change my plan to the $30 a month with a $10 discount promotion
For this promotion, you would have had to take an eligible plan at the time of sign up to be eligible.
03-03-2019 02:14 PM
Activated my Sim card two weeks ago was wondering if I can change my plan to the $30 a month with a $10 discount promotion