Guess we will have to back to our previous carrier since after eating 4 hours in que yesterday ( starting with 16 Snead of me and counting down to 1 ahead of you, then going back to 16 ahead of you) which was a waste of time.. sent customer service private message last night and still haven’t heard back. Sent another msg this morning and still haven’t heard anything. One thing I can’t figure out is when porting # , it asked to enter another phone # in case things went south (and they did) but no one ever texted or called that number. We are now 24 hours in with no service and no way to access account.. this non exiting service really sucks.. guess that’s why they can’t undercut on price. Waiting one more hour then heading to a carrier with bricks and mortar store…
