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New Phone

cleeman
Good Citizen / Bon Citoyen

I have purchased a new phone. Can I just switch the SIM card from my old phone to my new phone?  Am I able to keep my current phone number?  If so, is there anything specific that I need to do to make it happen?  Thanks!

2 REPLIES 2

esjliv
Mayor / Maire

@cleeman  - the account and phone number follows the SIM card. So, yes, remove the SIM and insert into the new phone if the SIM slots/holder are the same size.

 

SIMs come in 3-in-1 sizes, so adapters can be added or removed as needed.

 

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HALIMACS
Mayor / Maire

That's all there is to it, @cleeman 

 

Just make sure you've used the correct SIM adapters to fit the new device SIM slot tray.

 

HALIMACS_0-1646961689835.png

 

HALIMACS_2-1646961710712.jpeg

 

 

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