10-05-2020 12:33 PM - edited 01-05-2022 03:38 PM
Good day everyone!
I just signed up. I can make calls, but haven't been able to receive a text or a phone call, and haven't been able to send a text.
10-05-2020 01:21 PM - edited 10-05-2020 01:23 PM
Hi @VW2
When you transfer number from different provider it takes some time for the number to be ported over, mobile numbers could take up to 2-4 hours where landline or VoIP numbers can take up to 2 weeks.
Doubt that time your number is not with public mobile yet so you can use the old services.
However the features you paid for would be working, you should have no problems dialing out, sending texts and using your data.
Data and picture messaging need data on your phone to be enabled.
If you did enable it bit it's still not working than you should change your apn settings.
You may need network reset it even factory reset if apn settings don't help
Here is a link to a previous post about apn settings
10-05-2020 12:52 PM
@VW2 wrote:Hello
What does did you port mean?
My phone says it is registered on network.
I am using a Samsung sIII mini
regards, VW2
Port is a synonym of transfer. Did you transfer your number from another provider?
10-05-2020 12:49 PM
Hello
What does did you port mean?
My phone says it is registered on network.
I am using a Samsung sIII mini
regards, VW2
10-05-2020 12:38 PM
If you recently ported (transferred) your phone# over to PM it can take a few hours to be completed.
10-05-2020 12:35 PM - edited 10-05-2020 12:37 PM
Did you port?
You need to use your old sim until transfer is complete
You should be able to send texts
For mms you need to turn on data and have apn settings correct