Network Issues

[Aki410]

Hello, since yesterday, I have been having issues with the call where in the middle of an ongoing call I would hear three beeps, and within the next 10-20 seconds, the call would end.

I have already tried restarting my phone and putting it on airplane mode. Appreciate the help thanks!!

@CS_Agent

[MarkieMarkCA]

Im no longer having any issues with this.  It was properly working for me by the next day.  I did not do anything on my phone.  It seemed to be a public mobile issue.  Sorry I know this does not really help you.

[Aki410]

@TheSterlinger I can't find the one where they are specifically referring to this issue. However, I do see the HS issue thread 

[Aki410]

Yeah, it started happening at very random. Hopefully, it gets detected/resolved soon. It has been an annoying day lol

[TheSterlinger]

Currently Public Mobile is experiencing interruptions during calls and mobile hotspot. Watch the community announcement to see when a fix is released. 

You could also submit a ticket to a Public Mobile CS agent and ask them to reset your network. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

In the meantime, you can try resetting your network on your phone. For iPhone: Settings > General > Reset > Reset Network Setting. For Android: Settings > System > Advanced > Reset options > Reset network settings. RESET SETTINGS

For iPhone:

For Android: 

[MarkieMarkCA]

Looks like this is affecting a bunch of people, myself included.  As yet no response as to what the issue is or when it will be resolved.