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Need my PUK code please

Lunchbox
Great Neighbour / Super Voisin

Need my PUK code please

3 REPLIES 3

HALIMACS
Mayor / Maire

@Lunchbox 

What is the message you're getting?

If you're getting:

 "SIM network PIN blocked. Enter SIM network PUK." on a Samsung phone then call Samsung at 1-800-726-7864 and they will give you a code to unlock it. They'll want the IMEI of the phone in question.


If any of these:

  • "SIM network unlock PIN"
  • "SIM ME lock code NP"
  • "SIM not Supported"
  • "SIM locked"
  • "Network Unlock Code"
  • "SIM PUK code
  • "Network Control Key"
  • "Master Unlock Code"
  • "Network PIN",

These mean the phone is locked to a previous provider. You'll need to contact them to unlock the phone.

 

If any of these:

  • "PIN unlock key (PUK)"
  • "Enter PUK Your SIM cannot be accessed"
  • "Locked SIM"

then contact support:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

 


@Lunchbox wrote:

Need my PUK code please


If your phone is asking for a SIM network unlock PUK, this means that it is locked to another carrier. You will need to contact the original carrier to get that code as well as the SIM network unlock PIN (this one is commonly called the network unlock code).

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