the number we provide is a good number. It is Koodo but the team helps PM porting issue. Problem is some new agent might not know that they need to help PM and they simply refuse to help
i suggest you to call again now before it is closed , and maybe tomorrow morning and hope another agents pick up
Can someone help as no one is replying to CS_agent and the number provided is not helpful in my case. It is frustating to get no response or to get the default reponse which is same everytime when I ask for help
I have already submitted the porting request more than 2 hrs ago to CS_agent. Calling the number doesn't help either. Can you please take a look? Thank you
if you are porting in, there is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them
but if you are porting out, you will have to contact your new provider and ask them to resend porting request. But if you still don't get the message, then ask PM. Simply open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA code when login, use email to receive code instead of SMS if you cannot receive the text on the phone.) When open Chatbot ticket, Type the question Submit ticket and select Contact Us to get to ticket open screen
