cancel
Showing results for 
Search instead for 
Did you mean: 

Need help asap

Aimee
Great Neighbour / Super Voisin
Hi Caroline, I am not able to send txt msges and I am not receiving any phone calls or missed calls for about a month now ever since I have used all of my data
2 REPLIES 2

Shazia_K
Retraité / Retired
Retraité / Retired

Hello @Aimee

 

I am sincerely sorry to hear about this, 

 

Can you please send me a private message with your Public Mobile phone number so that I can quickly help you get started before the weekend quicks in 😉 otherwise we also have support over the entire weekend- no worries! 

 

Thank you @ShawnC13,

 

Shazia

 

 

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

ShawnC13
Oracle
Oracle

@Aimee  here is a good thread on how to correctly contact a moderator  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about-our-Communit...

 

I will tag one for you right now and hopefully they will be able to get to you soon.  @Shazia_K  are you around this morning and able to help out this member?

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Need Help? Let's chat.