cancel
Showing results for 
Search instead for 
Did you mean: 

Need a new sim card

Kasicholette
Good Citizen / Bon Citoyen

I was wondering if you need a new SIM card how would you get one ? Would you just order from public mobile and they ship it to you ? 

5 REPLIES 5

pakmode
Deputy Mayor / Adjoint au Maire

Ordering through PM can be pretty quick as well, depending on where you're located.


@will13am wrote:

I am going to slide in a plug for knowledge base articles.  This one includes relevant information on purchasing SIM cards.  This is one of many knowledge base articles with pertinent information on this service. 

 

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Getting-Started/ta-p/162


Edited:  My mistake I posted to the Get started page

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

will13am
Oracle
Oracle

I am going to slide in a plug for knowledge base articles.  This one includes relevant information on purchasing SIM cards.  This is one of many knowledge base articles with pertinent information on this service. 

 

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Getting-Started/ta-p/162

Keep in mind that some customers have reported problems purchasing a sim card from retail locations.  If you actually do need one now, going to a store would definitely be faster, assuming that you can find one that sell you one.  However, if this is just a hypothetic question or you want a spare, I would just order it online.

ShawnC13
Oracle
Oracle

@Kasicholette wrote:

I was wondering if you need a new SIM card how would you get one ? Would you just order from public mobile and they ship it to you ? 


That is an option, or you can visit the retailers that sell sims for Public Mobile like Walmart, London Drugs, Wow Mobile.  Check out this thread https://www.publicmobile.ca/en/on/get-started

 

If you are out West and have a london Drugs by you if you activate with them by July $26 you will get a $20 bill credit on your first renewal

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Need Help? Let's chat.