09-22-2024
08:23 PM
- last edited on
09-22-2024
11:20 PM
by
computergeek541
Hi,
I changed my subscription couple months ago to the plan -5G 50G for 35$. Now somehow it got switched back to the previous subscription plan.
09-22-2024 08:27 PM
how much you are paying now ? have you been using that $35 50GB plan? it won't got changed suddenly
i think it is just problem with the cache. Try login My Account again using Incognito mode
i dont believe it got changed, but if it still show old plan with incognito mode, then ask PM to check
open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen
or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437