Community

cowboydave · ‎01-18-2018

My first auto top up and it went through without a problem and I still have $2 in my account. My last provider always screwed it up.

Good job

crtowns · ‎01-19-2018

@cowboydave

glad to hear! I haven’t had my first auto-pay yet.

cowboydave · ‎01-19-2018

Actually, I did get the $2 auto pay discount on my first payment..

So I am off to a great start.

Like I said, good job and I am impressed with this phone carrier.

ute1978 · ‎01-19-2018

@mimmo wrote:
@ute1978 pretend you lost your selfserve password till tomorrow and have a good night sleep.

Nope! As it is with every three months curiosity won!

I logged in around midnight and my heart skipped a beat when I saw the warning message. But I knew everything will be just fine. I was just curious how the account would look. This morning, all was perfect.

So to everybody who reads this comment: If you see that message in your account shortly before your renewal date: EVERYTHING will be fine the next morning.....

mimmo · ‎01-18-2018

@ute1978 pretend you lost your selfserve password till tomorrow and have a good night sleep.

ute1978 · ‎01-18-2018

@cowboydave wrote:
My first auto top up and it went through without a problem and I still have $2 in my account. My last provider always screwed it up.
Good job

Wohoo, glad to hear something positive in here. Mine is due today at midnight. Hope for the best.

Acekiller · ‎01-18-2018

just need to keep crossing finger and hope future autopay works.

mimmo · ‎01-18-2018

@cowboydave thanks for sharing, great to hear you had no issues. Hopefully smooth sailing from here on in.

will13am · ‎01-18-2018

Funds remaining can happen if funds available exceeded funds required. The use of auto pay entities a saving for future payment. However, this shows as a reward to be applied later, it's not converted to current funds available.

GreatCanadian · ‎01-18-2018

Your first autopay won't be applied to the first payment. You still get the $2 credit, and it will be applied on your next top-up. As a matter of fact I think you'll get $4 on your next payment, and $2 thereafter.

GC