09-18-2024 06:14 PM
I have waited an hour and then an additional 3 hours and my account is still locked. I need my account unlocked so I can change the password and get my account number.
09-18-2024 06:36 PM
@Mambyr wrote:I have waited an hour and then an additional 3 hours and my account is still locked. I need my account unlocked so I can change the password and get my account number.
is this to port the number out to a different carrier? The account number isn't actually required (although it is preferred) as the IMEI can be used for the purposes of number porting.
09-18-2024 06:16 PM
hi @Mambyrplease message support agent here for help
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437