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My daughters account (that I own) is locked and I need to get the account number

Mambyr
Great Neighbour / Super Voisin

I have waited an hour and then an additional 3 hours and my account is still locked.  I need my account unlocked so I can change the password and get my account number.

2 REPLIES 2


@Mambyr wrote:

I have waited an hour and then an additional 3 hours and my account is still locked.  I need my account unlocked so I can change the password and get my account number.


is this to port the number out to a different carrier?  The account number isn't actually required (although it is preferred) as the IMEI can be used for the purposes of number porting.

hTideGnow
Mayor / Maire
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