My account is locked

[Kelvin]

My account is locked and I tired to reset up my password by clicking the E-mail link and still not working. Please help 

[alanbrenan]

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@Kelvin wrote:

Thank you guys.  Hopefully the team can contact me ASAP

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They should be available until 9pm EST, and Simon tells me that expected wait time is a few hours. Hopefully they get you in the next three hours or you'll have to wait until after 9am tomorrow.

[Kelvin]

Thank you guys.  Hopefully the team can contact me ASAP

[alanbrenan]

Click this:  then fill in a subject (Account Locked) followed by the info @NDesai said to put.

[edmonch2013]

on the top, there is a icon like envelope, you can use that to send message to MOD, do not post your account infomation here

[Kelvin]

Do you mean I have to provide my phone and PIN numbers and how can I contact the team? I'm a newbie here.

thanks 

[NDesai]

@Kelvin You will need to send a private message to the Moderator_Team with your account info. They will get back to you shortly.