My Payment date keeps backing up by one day

[Suemilward]

Hi

Weird situation but my bill payment date keeps backing up by one day each month.  When I signed up my bill date was Dec 10.  In January I got billed on the 9th.  This kept happening and now in July I get billed on the 26th and in August I will be billed on the 25th!!!

Why am I losing one day of paid service every month? By my estimation I will have lost an entire month of service in about 15 months when it will be back to the 10th of each month.

I don’t understand this.  I pay auto pay monthly and never ever have I missed a payment.

[maximum_gato]

@Suemilward 

Now that you understand youre on a 30 day plan/cycle not a monthly one its a good time to remjnd you if you need to track your data usage exactly then you must reset it on the months with 28/29 and 31 days.

[totalUser]

@Suemilward 

It moves 5-6 days of year, it will take about 5-6 years to get back to your original due date. It looks worse around two consecutive 31 day months, looks niceer around February especially if it's not a leap year, some have even skipped the February payment all together:)

[Anonymous]

 @Suemilward 

Yup. And it will cycle/wrap around back to where you started in about 5 years. C U then. 🙂

[RossN]

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@Suemilward wrote:

Hi

Weird situation but my bill payment date keeps backing up by one day each month.  When I signed up my bill date was Dec 10.  In January I got billed on the 9th.  This kept happening and now in July I get billed on the 26th and in August I will be billed on the 25th!!!

Why am I losing one day of paid service every month? By my estimation I will have lost an entire month of service in about 15 months when it will be back to the 10th of each month.

I don’t understand this.  I pay auto pay monthly and never ever have I missed a payment.

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@Suemilward hello yes any month with 31 days it will back up 1 day any month with 30 it will stay the same date and don't forget about feb. you pick up 2 days lol 

[Staliger]

@Suemilward it is normal because the cycle is 30 days. If you are on Autopay, you no need to worry. You don't loose any days of service.

[Suemilward]

Ahhhh ok just checked the calendar and yes that makes sense when I count out 30 days of service.  Thanks for then assist!

[geopublic]

@Suemilward Plan renewals are every 30 days not monthly as others have already

mentioned.

[shep22]

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@Suemilward wrote:

Hi

Weird situation but my bill payment date keeps backing up by one day each month.  When I signed up my bill date was Dec 10.  In January I got billed on the 9th.  This kept happening and now in July I get billed on the 26th and in August I will be billed on the 25th!!!

Why am I losing one day of paid service every month? By my estimation I will have lost an entire month of service in about 15 months when it will be back to the 10th of each month.

I don’t understand this.  I pay auto pay monthly and never ever have I missed a payment.

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@Suemilward hi that is completely normal since you are on a 30 day cycle 

[Triguy · Accepted solution]

Payment date is based on a 30 day period.