There seems to be a self-serve outage. I can't get to the self-serve portal either, and others are reporting similar problems. Hopefully it will be resolved soon. Do it by phone 611 with your PIN if you can't wait.
@DM100watch...try using incognito mode / private mode. Otherwise just wait until current issue is resolved. These outages don't usually last very long.
P.M. doesn't recognize my email or ph # to sign into my account.
I can dial 611 and get my account balance.
Not sure what I'm doing wrong.
Did you activate at a store or at home? If you activated at a store, I'm assuming that you're trying to create the self serve account at Public Mobile - Register ?
There seems to be a self-serve outage. I can't get to the self-serve portal either, and others are reporting similar problems. Hopefully it will be resolved soon. Do it by phone 611 with your PIN if you can't wait.
