08-01-2023 02:51 PM
How do I log into my account if my phone is dead and I can’t remember the email account I used for verification?
08-10-2023 11:58 AM
@Pam52 wrote:Thanks! Resolved
self solution removed
08-10-2023 08:01 AM
Thanks! Resolved
08-01-2023 02:55 PM
On the login page there is a "forgot password" and a "forgot email" button, click on the forgot email option and it should send you a message/code that lets you know which email account you signed up with.
08-01-2023 02:53 PM
Use the forgot email option and check any and all inboxes for the email. Then you could if needed use the forgot password option. Then you could try to login and click resend code and have it sent to that email inbox.
08-01-2023 02:52 PM - edited 08-01-2023 02:53 PM
you can still use Forgot login id link there and try to trigger an password reset email and see which one of your email accounts receives the message
But I guess it is better to just message support using this direct link for help
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there