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Pam52
Great Neighbour / Super Voisin

How do I log into my account if my phone is dead and I can’t remember the email account I used for verification?

5 REPLIES 5


@Pam52 wrote:

Thanks! Resolved


self solution removed

Pam52
Great Neighbour / Super Voisin

Thanks! Resolved

Ash33
Great Neighbour / Super Voisin

On the login page there is a "forgot password" and a "forgot email" button, click on the forgot email  option and it should send you a message/code that lets you know which email account you signed up with. 

dust2dust
Mayor / Maire

Use the forgot email option and check any and all inboxes for the email. Then you could if needed use the forgot password option. Then you could try to login and click resend code and have it sent to that email inbox.

softech
Oracle
Oracle

@Pam52 

you can still use Forgot login id link there and try to trigger an password reset email and see which one of your email  accounts receives the message

But I guess it is better to just message support using this direct link for help

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

 

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