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08-25-2019 10:32 AM - edited 01-05-2022 06:38 AM
Mistakenly added funds to old inactive sim. And then activated subscription so got charged twice for old phone number. Because that account username and password was saved on my phone . Can anyone move it back to my card
Solved! Go to Solution.
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08-25-2019 12:12 PM
@halamalikrmc wrote:Mistakenly added funds to old inactive sim. And then activated subscription so got charged twice for old phone number. Because that account username and password was saved on my phone . Can anyone move it back to my card
@halamalikrmc This is definatly a mod request here so contact them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Make sure to include as much info as you can when you private message them. If you have old sim card number/ account number/ phone number all of this will speed things up when they contact you back.
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08-25-2019 10:45 AM
@halamalikrmc wrote:Mistakenly added funds to old inactive sim. And then activated subscription so got charged twice for old phone number. Because that account username and password was saved on my phone . Can anyone move it back to my card
Contact mods
Would be nice if you remembered old account number
They could move funds to your new account so that you don't have to pay for next couple of months
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08-25-2019 10:42 AM - edited 08-25-2019 10:45 AM
You'll need moderator assistance for this one. Good luck.
