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12-11-2020 11:11 AM - edited 01-05-2022 04:26 PM
why when you ask a Mod for help ..hes online for 5 more minutes and the gone ? i have issues activating a sim card ..this is frustrating ...and this is not the first time this has happend
Solved! Go to Solution.
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12-11-2020 11:47 AM
@tazpolish There is no point messaging a particular moderator. All the messages go into a common queue.
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12-11-2020 11:19 AM
@tazpolish wrote:why when you ask a Mod for help ..hes online for 5 more minutes and the gone ? i have issues activating a sim card ..this is frustrating ...and this is not the first time this has happend
Use the online chat for activations:
https://chat.telus.com/chat/publicmobile/chat-pm.html?portal=publicmobile&language=en
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12-11-2020 11:19 AM
@tazpolish wrote:why when you ask a Mod for help ..hes online for 5 more minutes and the gone ? i have issues activating a sim card ..this is frustrating ...and this is not the first time this has happend
For activation assistance, you can speak to a live Public Mobile employee by going to: https://chat.telus.com/chat/publicmobile/chat-pm.html?portal=publicmobile&language=en
When it comes to moderators, please realize that there are many customers to take care of, and they'll get to you as soon as they can if you send them a message.
