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Missing Sim - how do i get a replacement

Claire
Great Neighbour / Super Voisin

We recently sent our daughters phone for repair, whilst there they lost the Sim card - how do i get another sim that will be attached to the same phone number and account details?

3 REPLIES 3

Anonymous
Not applicable

you can Get a SIM card at any Store Walmart locations
to you can getting Fast.

or you can buy it online from website public mobile
@ https://store.publicmobile.ca/collections/all

 

you can by Public Mobile Online Activation
@ https://activate.publicmobile.ca


good luck

mimmo
Retired Oracle / Oracle Retraité

you can

  • order a sim online
  • buy at wow mobile or f-mobile
  • try walmart (call ahead becasuse it seems they might now only be selling sims with an activtion)

Luddite
Oracle
Oracle

Just get a new SIM wherever is most convvenient then login to her account and click Change SIM. That will take care of it. Click "Get a SIM" here: https://www.publicmobile.ca/en/on/get-started. If you happen to be near Mississauga west send me a private message; I have a spare you may have.

While you're waiting, it's likely best to login to her account now and click Lost/Stolen SIM. Suspend service on the lost SIM so her data doesn't get used up by a stranger. Thankfully there can be no overages even if you don't do this.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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