a week ago
Hello,
I removed the esim too quickly and I missed the 90 minute transfer window text. How do I retrigger this, so I can port my number. My original service (rogers) is still active.
Thank you,
a week ago
You will need to contact a CS_Agent to retrigger the confirmation text for you but you need to reinstall the Rogers eSIM back on your phone to receive the text.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
a week ago
There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed