01-28-2026 11:21 PM
Hello, I have a Canada US Mexico plan I am currently in Mexico but my phone is not connecting to a local network.
Do I need to turn on data roaming?
thnx
Solved! Go to Solution.
01-29-2026 09:43 AM
if you have the Canada/Mx/us plan you can use your service in any of the 3 countries to talk/text/use data. To use data, make sure to enable Roaming. In us, you'll be connecting to AT&T, T-Mobile or Verizon. For talk in us, you MUST have a cellphopne that is VoLTE enabled and is recognised as VoLTE enabled with Public Mobile. Here's some quick referrence with a device checker at the bottom.
https://www.publicmobile.ca/en/get-help/articles/volte
There's no worry about roaming fees or extra costs later on. In conclusion...while in Canada, you can call most any Cdn/Mx/us number. While in us, you can call most any us/Cdn/Mx number. While i Mex, you can call most any Cdn/us or Mx number. You can use data everywhere in those 3. You'll be able to send / rec message from anyone on planet Earth. Use that plan just like you would at home.
01-29-2026 08:38 AM
That’s amazing ! I was under the impression that my Canada-US-Mexico plan only allowed me to call out for free. Am I understanding correctly that my plan would fully work data, texting, voice if I’m in the USA?
01-28-2026 11:35 PM
@Arifb4 wrote:Fantastic,
thanks for the quick response
No pasa nada...enjoy your stay in Mexico.
01-28-2026 11:34 PM
Fantastic,
thanks for the quick response
01-28-2026 11:28 PM
enable roaming so you can use data. Your cell will probably connect to the better of AT&T, Telcel or Movistar. To dial most any Cdn number, dial thusly 001 / area code / number.
No roaming fee or any other unexpected fees later on.