Mailbox

[lgubisch]

Hello I am new with Public mobile and have a problem with my phone or my mailbox.

My wife left me a massage on my mailbox.  

My cellphone shows me there is a message in my mailbox and should call 705 780 4001.

I call my mailbox but there is nothing in my mailbox.

So I cannot delet a message.

My phone still shows there is a message.

I hope that someone can help me.

Thanks ,Ludwig

[dickwong]

so you have a new activation...

[lgubisch]

My problem is solved .

I tried it again and

this time I was asked to set up my mailbox with a password.

I am using this service since a week . 

Thanks to everybody contacting me

[LovesToPM · Accepted solution]

@lgubisch 

Try restarting your phone. Do you still see the same message?

Btw have you already setup your voicemail?
https://www.publicmobile.ca/en/bc/get-help/articles/set-up-voicemail

And try it again. Ask you wife (or anyone) to call and leave another message.

[totalUser]

Plz contact moderators by clicking on question mark bellow

[lgubisch]

No ,  I have a new number.

[GinYVR]

@lgubischAre you porting from another provider? Maybe your wife left a message on the voice mailbox on your previous provider?