MMS Not Working

[Charles2]

I cannot open MMS messages that I received. I have tried adding the following APN to the phone and restarted the phone but they still don't work.

I'm showing a 'sp.telus.com' APN, and a 'isp.telus.com'

I added sp.mb.com as a MMS with PAP authentication but it still didn't work. 

[Luddite]

 @Charles2 What is make/model of your phone?

Login to your account and confirm you do have texting in your plan.

Are cellular data, SMS and calling all working?

[mimmo]

first step woudl be to delete the current APN and the creat a new one.

settings can be found here

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-up-Data-APN-on-your-phone/ta-p...

also is your data on?

there is also a suggestion in thi post about setting the apn type i believe

https://productioncommunity.publicmobile.ca/t5/Discussions/Bugs-and-Quirks-at-Public-Mobile/m-p/2026...