Loyaltyrewards

[me39]

I don't appear to be getting my 1 year loyalty reward. I started with public mobility

January 4, 2019

[darlicious]

@Tav   Looks like pm is looking out for you after all. $1 at a time!

[Tav]

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@darlicious wrote:

@Tav  We were helping one of your "neighbours" on the weekend. Thats a whole lot of snow! Other than the current promotion I don't think there's much pm is going to do. Unfortunately  making charitable donations has been brought up in the past but nothing came of it.

@Darkebane  supplied us with some pics and a slideshow in the lounge under "Top Contributers Dec"....now snow pics.... If you want to contribute a pic or two?

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My loyalty reward just showed up! How about that!

I just posted a pic in the ...now snow pics... For anyone interested.

[darlicious]

@Tav  We were helping one of your "neighbours" on the weekend. Thats a whole lot of snow! Other than the current promotion I don't think there's much pm is going to do. Unfortunately  making charitable donations has been brought up in the past but nothing came of it.

@Darkebane  supplied us with some pics and a slideshow in the lounge under "Top Contributers Dec"....now snow pics.... If you want to contribute a pic or two?

[Tav]

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@darlicious wrote:

@Tav  They must be hoping to fix it by then. Just take a screenshot showing it hasn't been applied and contact them then.

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Not to derail the topic but that's the least of my worries at the moment.

My city has been under a state of emergency since Thursday due to a recent snow storm. No work = no pay. Anyone at Public Mobile feeling generous and want some awesome press? How about hooking up your existing and/or potential Newfoundland customers with some deals.

[darlicious]

@Tav  They must be hoping to fix it by then. Just take a screenshot showing it hasn't been applied and contact them then.

[Jb456]

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@Tav wrote:

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@darlicious wrote:

@Tav  If you didnt recieve it on this renewal contact the moderators. You may be caught in the glitch of late 2018 customers not getting their loyalty rewards automatically.

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I did in December. They gave me a $3 credit and said to contact them again in March if it still hasn't applied.

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Are you on a 90 day plan? If so then next $3 would be in March 2020 renewal date as stated by moderators.

[Tav]

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@darlicious wrote:

@Tav  If you didnt recieve it on this renewal contact the moderators. You may be caught in the glitch of late 2018 customers not getting their loyalty rewards automatically.

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I did in December. They gave me a $3 credit and said to contact them again in March if it still hasn't applied.

[darlicious]

@Tav  If you didnt recieve it on this renewal contact the moderators. You may be caught in the glitch of late 2018 customers not getting their loyalty rewards automatically.

[Tav]

Keep an eye on it. I still haven't gotten mine. I signed up at the end of November 2018. My plan just renewed this morning and I still don't have it. 

[popping]

@me39 

You should have the $1 loyalty reward shown on your overview page after login.

Your $1 loyalty reward will be applied to your account before paying for your next renewal.

Congrats to your 1 year anniversary.

[Theknight]

In my case , it showed up in my account in the bill after the anniversary date 

[LovesToPM]

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@me39 wrote:

I don't appear to be getting my 1 year loyalty reward. I started with public mobility

January 4, 2019

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On your next renewal on January 29, 2020, you will receive your first loyaly credit (as long as your account was not in a suspended state for more than 60 days)

https://www.publicmobile.ca/en/qc/get-help/articles/the-loyalty-reward

[zblackma · Accepted solution]

You need to wait 1 more month. It comes in on the 13th month.

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@me39 wrote:

I don't appear to be getting my 1 year loyalty reward. I started with public mobility

January 4, 2019

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