07-19-2017 01:43 PM - edited 01-05-2022 02:28 AM
Solved! Go to Solution.
07-19-2017 04:17 PM
@NDesai wrote:
Yes, legacy grandfathered plans prior to early 2015 are not eligible for rewards. If you move to current plan, you will receive loyalty rewards.
Jan 27/15 is the cutoff date for Legacy plans. They STILL have access to a call centre but no rewards.
07-19-2017 02:09 PM
I hear ya, BYE!
07-19-2017 02:03 PM
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07-19-2017 02:01 PM - last edited on 07-19-2017 02:02 PM by NDesai
07-19-2017 01:58 PM
for every promise there is always an excuse not to follow thru, how true!
07-19-2017 01:57 PM
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If you need to contact PM Customer Support Agent, send a Private Message.
07-19-2017 01:53 PM
Yea, didn't the current PM start in 2015?
07-19-2017 01:45 PM - edited 07-19-2017 01:47 PM
If you are on a legacy plan, I think those plans are not elgiable for rewards, but maybe an orcale can confirm this? In order to get that $4 off per 30 days, you will need to switch to a reward elgible plan if that is the case