08-08-202208:47 PM - last edited on 08-09-202201:42 AM by computergeek541
Just to note real quick that I'm under the old rewards system.
So I'm coming up to my 2nd anniversary since switching to public mobile (mid September), and I was wondering if the 2nd loyalty reward will be applied on my next payment (an additional $1 off phone bill for a total of $2/month in loyalty rewards)? However, my next phone bill isn't till early September (before the official anniversary date) so I'm currently not seeing that reward applied under payments. I'm guessing that the reward goes off of the anniversary date, not anniversary month, so the extra loyalty reward won't be applied till my October bill? I honestly don't remember how it worked the first time I qualified for loyalty rewards, and I'm just a bit concerned Public may not be keeping on top of people in the old rewards system since introducing points.
This is probably a dumb question but I thought I'd ask. If it doesn't appear on my October bill then I'll definitely contact Public Mobile's support.