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Lost my cellphone with my public mobile simcard

BeachDave
Great Neighbour / Super Voisin

I lost my cellphone with my active sim card in it so I bought a new simcard to add to my tablet.  How do I transfer same number with is paid for an active over to my new simcard and tablet? 

2 REPLIES 2

will13am
Oracle
Oracle

@BeachDave , you should be able to login to your account by sending the 2FA code to email (use resend code option).  Once in the account, in the profile tab is an option to view and change SIM card.  Easy peasy.  

Chalupa_Batman
Mayor / Maire

Well @BeachDave 

Just know that Public Mobile doesn't support tablets. However, if you were to go into your account, change the SIM numbers and save it, slide it into the LTE tablet and see what happens. You MAY need to place it into a Cellphone first to make sure it's active and it works. Then if it does, then move it to the LTE tablet. Let us know if that works.

Log into your account, go to Profile on the left side, then on the right side you'll see My Phone Number. 2nd option is SIM Card Number. Click on the pencil and change the number.

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