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Lost Phone - Cannot Login because of Verification Code

AbidH
Great Neighbour / Super Voisin

I lost my phone and now cannot login as it sends the verification code to the lost phone. How can I login into my account without verification code and without voicemail (as I never used voicemail).

Thanks

1 REPLY 1

HALIMACS
Mayor / Maire

@AbidH 

Tap "didn't get the code?", and you should be offered an option to receive the code via the e-mail associated with the account.

If you don't, contact the customer support agents:

To contact a Customer Support Agent, send a private message to them by clicking here.  You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar, or tap your Avatar down in Messages.

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