3 hours ago
2 hours ago
You can only unlock your account by entering the old email and the password. The 2FA code will be sent to your phone so you don’t need access to your email.
If you still can’t access your account. You will need to contact a CS_Agent by typing in Submit a Ticket or Contact Agent on the Chat bubble.
2 hours ago
try using Incognito mode to reset password and login
or you will need PM to help to reset
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
2 hours ago
I forgot my password, I’m trying to rest it, and I left my account for 3 days to let it unlock, came back still locked
3 hours ago
Please try again after one hour. Lockout happens after a few repeated failed login attempts.