Locked out

[Yvon-Viau]

I’ve been locked out of my second account for 3 days. Does anyone have any suggestions.

[Yvon-Viau]

Will try that and see what happens. Thank you.

[softech]

@Yvon-Viauwait am hour and  try browser with Incognito mode to login again

if same, lplease open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
    Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Login" and finally click "Click here to submit a ticket ↗" 
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there