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Locked out of account

Garden234
Great Neighbour / Super Voisin

Need help! Locked out of self serve!

4 REPLIES 4

Jackhyf63
Town Hero / Héro de la Ville

@Garden234 send a private message please  include your phone number, your account number and PIN code.through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

selva1
Model Citizen / Citoyen Modèle

Send an email and explain your situation to moderator team and they are generally quick in responding.

NDesai
Oracle
Oracle

@Garden234 If you cannot change your password by clicking on the Forgot password link, then you will need to send a private message to the Moderator_Team and they will get in touch with you shortly.

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

mimmo
Retired Oracle / Oracle Retraité

If you tried several times and failed you will need to. Message moderator_team and ask them to unlock your account 

 

If  your account is locked the password reset will not work. 

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