Locked out of Account

[ImBrady]

Hi, just about an hour ago I purchased my first PM sim card. I got home and went through the process of creating my account/building my plan but when I finished, I went to put in my SelfServe password but it read it as wrong 3 times unfortunately...i'm now locked out of my account and I haven't even got to use my new plan yet. The "forgot my password' option never sent me an email so could I have my password reset on here? Thanks! (would also appreciate help with the SIM card/phone unlocking process as well) 

[ShawnC13]

@ImBrady, you will need to PM a MOD and do it now as they are only here for another 15 minutes. 

To message a MOD for assistance, click on this link Moderator Team

to send a private message .

In your message please include:

* PM account email address

* SIM card number(if available)

* PM phone number

* Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...