Line cancelation

[Jorgec1004]

I want to cancel my cell phone line which is set up for auto pay but I can’t 

[geopublic · Accepted solution]

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@Jorgec1004 wrote:

I want to cancel my cell phone line which is set up for auto pay but I can’t 

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@Jorgec1004  Disable Auto-Pay by dialing 611 from your device or access selfserve and remove your Credit card.

[gblackma]

@Jorgec1004  why can't you cancel the plan? Thanks. If you plan on porting your number, the account must be active and will close once the number is ported. Remove your autopay credit card before porting it out.

[RossN]

hi just remove your cc from your self serve account after 90 days it will be closed