it seems to be just a provisioning issue. But no worries, it is an easy fix for PM support, you will just need to engage them by direct message. Please private message CS Agent at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 **Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
