LTE on Koodo but 3g on PM

[kc815]

Hi Everyone.  I just got my phone up and running with PM.  I was with koodo before this.  I noticed that when I put in my koodo sim card I would get and LTE connection but when I put in the PM sim card I would only get 3d connection.

Had anyone experinced this before and how to fix it?  My phone is a oneplus X

thanks,

[kc815]

@Watoko good to know Ill probably do that too.  I setup my account so my email address is different from my koodo one.   Right now I can't log into selfserve so just waiting on a mod to fix this for me.

[Watoko]

@kc815 Did it myself through self-serve. No problems for me, just make sure your Koodo email address isn't the same as your Public Mobile one.

[kc815]

@Watoko did you port through a modirator or did you do it yourself through the selfserve?

[Watoko]

Porting from Koodo is fast and easy, literally took like 2 min for the number to port, so hopefully it'll be as fast for you!

[kc815]

I just put the simcard back in and looks like LTE works now!  Thanks guys for the help.

Now all i have left to do is fix the selfserve log in problem and port my number over from koodo.  Fingers crossed.

[turtlezlol2 · Accepted solution]

Give it time and try restart your phone. Mine was on HSPA for the first 30 mins or so and I restarted then it changed to LTE. 

Make sure your APN setting is set to (Public Mobile - sp.mb.com) or you'll have to add it manually

[suefs]

You may have to change the APN settings on your phone.

I found these steps from another post by Lachlan_M

Android 4.0 and higher :

Step 1:

Settings > More... > Mobile Networks > Access Point Names > New APN setting (or a plus sign) *Some models might have a slightly different path

Step 2:

You will need to input the following info: 

Name:  Public 
APN:  sp.mb.com 
Proxy:  Leave blank 
Port:  Leave blank 
Username:  Leave blank 
Password:  Leave blank 
Server:  Leave blank 
MMSC:  http://aliasredirect.net/proxy/mb/mmsc 
MMSC proxy:  74.49.0.18 
MMS port:  80 
MCC:  302 
MNC:  220 
Authentication type:  Leave blank 
APN type:  Leave blank 

Step 3: Select Save/Done. Select Public Mobile to connect to the Public Mobile network. Your data should work normally now. Hopefully that helps.

Also 4G and LTE are essentially the same thing.

[meekju1339]

time is a virtue 🙂 it solves around 90 percent of the problems here on the PM forums haha

[kc815]

Ok good to know, I'll give it a couple hours and see if it fiexes it self.

thanks

[JamesDennis]

I have the same phone and just switched over, you gotta go to your cellular networks > access point names > select public mobile. also set apn type to blank

[hopetindall]

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@kc815 wrote:

Hi Everyone.  I just got my phone up and running with PM.  I was with koodo before this.  I noticed that when I put in my koodo sim card I would get and LTE connection but when I put in the PM sim card I would only get 3d connection.

Had anyone experinced this before and how to fix it?  My phone is a oneplus X

thanks,

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I noticed that for the first hour or so my phone (came from Rogers) sat on HSPA and then switched to LTE.

Now I stay on LTE all the time (switching and coming back to LTE automatically only for a voice call).

I've had this happen with other carriers - it's as if it takes time for LTE to lock-in the first time. I have no idea why!

PHT