08-13-2018 03:53 PM - edited 01-05-2022 05:22 AM
Hi. I got offer yesterday from public mobile. If I switch to koodo, I will get 1 GB data plus unlimited Canada world wide minutes in $25.
Also if I do it online,they will rebate $30 connection fee which include simcard. But when I go online and select bring my own phone section and select plan, it won't accept my promo code. Can anyone help me. I went to koodo store but they are saying they will charge $30 connection fees and they can able to do it
08-13-2018 09:10 PM - edited 08-13-2018 09:10 PM
Then try to escalate the case with Koodo reps 😉 (except if there is a link in the text to all conditions...)
08-13-2018 07:56 PM
Hi. Thx for reply. But do not mention in promo text that I must have to take tab. When I select small tab, promo works. But in promo text it says you "may" get a new phone.
08-13-2018 07:29 PM
Haha true.
Thanks
08-13-2018 07:20 PM
@kunal wrote:A question on this promotional offer;
When the contract ends on this offer, will Koodo be able to hike the price on it? Do they have a tendency to do so?
@kunal they could, with 30 days notice. Nothing is certain in life but death and taxes.
08-13-2018 07:16 PM
A question on this promotional offer;
When the contract ends on this offer, will Koodo be able to hike the price on it? Do they have a tendency to do so?
08-13-2018 07:04 PM
A question on this promotional offer;
When the contract ends on this offer, will Koodo be able to hike the price on it? Do they have a tendency to do so?
08-13-2018 04:02 PM
@prestiravi wrote:Hi. I got offer yesterday from public mobile. If I switch to koodo, I will get 1 GB data plus unlimited Canada world wide minutes in $25.
Also if I do it online,they will rebate $30 connection fee which include simcard. But when I go online and select bring my own phone section and select plan, it won't accept my promo code. Can anyone help me. I went to koodo store but they are saying they will charge $30 connection fees and they can able to do it
The promo code for the Canada wide talk, International text and the 1GB LTE plan requires you to take a small tab. The promotion is not BYOP or at least not yet.
08-13-2018 03:57 PM
@prestiravi wrote:Hi. I got offer yesterday from public mobile. If I switch to koodo, I will get 1 GB data plus unlimited Canada world wide minutes in $25.
Also if I do it online,they will rebate $30 connection fee which include simcard. But when I go online and select bring my own phone section and select plan, it won't accept my promo code. Can anyone help me. I went to koodo store but they are saying they will charge $30 connection fees and they can able to do it
Are you typing it in exactly as texted to you? Usually all caps. I never received that offer so I can't check on it but I know I was able to see the most recent promo pricing migration offers from Koodo
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
08-13-2018 03:56 PM
Hmmm, maybe the offer is only if you take a tab? Try it out just to see if your code works this way...