Kelisha

[kelisha]

hello, I purchased a 5GB data plan with SIM card this morning. I would like to cancel this purchase immediately. I'm not a new customer and the new purchase requires new activation. Please cancel completely.

Account # xxxxxxxxxxxxxxxxxxxxxxxxxx

xxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxxxxxxx

last four digit of credit card xxxxxxxxxxxxxxxx

[hTideGnow]

hi @kelisha 

PM is a prepaid carrier and usually do not provide refund 

but if there is problem with activation, they can help and can check if refund is possible l.  

Talk to PM support agent , you can submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage