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Issues with call forwarding

Cecile6561
Great Neighbour / Super Voisin

All my calls are being sent to voice-mail.  Phone not ringing. 

2 REPLIES 2

BKNS27
Mayor / Maire

@Cecile6561 

It happened to my phone about a year ago. I rebooted the phone, reset the network and it didn’t help.

The CA_Agent had their technical staff look into it and it finally worked after 1 day.

Have an agent look into it if you tried rebooting and resetting the network.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

slusagm
Mayor / Maire

can you make outgoing calls?

and are you new subscriber and requested porting? If you are, the port was not completed, did you reply a test from the old provider to approve the port?

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