07-04-2018 02:55 PM - edited 01-05-2022 05:02 AM
Almost daily I keep on getting the following message which I’m cut and pasting below – Is this SCAM or what because I have never complained about my BELL FIBE TV service.
Public Mobile here. Unresolved complaint about telecom or residential TV service? CCTS may be able to help. 1-888-221-1687 or www.ccts-cprst.ca. Free msg.
07-04-2018 09:00 PM
I’ve future dated for a 30 day plan, still mid cycle on my 90 day plan.
previously, I’ve looked back, and it’s been about 3 -r month intervals. I made my plan change just a week ago ... I wonder if the 30 day plans get it every cycle? 90 day seems 1 per cycle.
Note... PM Is forced to notify you of this message. As they don’t send you paper or electronic bills, SMS is really the only option.
07-04-2018 08:05 PM
@will13am wrote:I seem to receive this every couple of months on average. Take it in stride, don't blow a blood vessel unless you have a $10 limited usage plan.
I thought it was only the outgoing texts that got counted on that plan?
07-04-2018 04:03 PM
I considered it to be "mandated spam". The message itself is legitimate, but I feel that there really is zero reason for Public Mobile to send this message to customers every few months (other than that they have to remind people because of a rule). On modern smartphones, the messages can easily be blocked.
07-04-2018 03:52 PM
I seem to receive this every couple of months on average. Take it in stride, don't blow a blood vessel unless you have a $10 limited usage plan.
07-04-2018 03:23 PM
Hehe spam
As others say, it FEELS like spam but it is a legal requirement hence the messages (usually monthly or quarterly though; daily is a new one to me)
07-04-2018 03:00 PM - edited 07-04-2018 03:01 PM
if you have never complained just ignor it and mark it as spam ..
thats it
u can mark it as spam in your email and u will not got it in your mail received box
have a nice day
07-04-2018 02:58 PM - edited 07-04-2018 03:03 PM
@ohitora wrote:Almost daily I keep on getting the following message which I’m cut and pasting below – Is this SCAM or what because I have never complained about my BELL FIBE TV service.
Public Mobile here. Unresolved complaint about telecom or residential TV service? CCTS may be able to help. 1-888-221-1687 or www.ccts-cprst.ca. Free msg.
I feel like its spam, but apparently it is technically not spam 😞 Although almost "daily" would be a major concern for me, I would suggest contacting a higher up, like the moderator team to give them a chance to fix this error since it should be closer to 4 times a year.
I have complained about this exact same message in the past, but apparently they are legally required to send that message despite my (and many other people) feeling like its spam.