Is this message SPAM ?

[ohitora]

Almost daily I keep on getting the following message which I’m cut and pasting below – Is this SCAM or what because I have never complained about my BELL FIBE TV service.

Public Mobile here. Unresolved complaint about telecom or residential TV service? CCTS may be able to help. 1-888-221-1687 or www.ccts-cprst.ca. Free msg.

[stonechucker]

I’ve future dated for a 30 day plan, still mid cycle on my 90 day plan.

previously, I’ve looked back, and it’s been about 3 -r month intervals.  I made my plan change just a week ago ... I wonder if the 30 day plans get it every cycle?  90 day seems 1 per cycle.

Note... PM Is forced to notify you of this message.  As they don’t send you paper or electronic bills, SMS is really the only option.

[Karnbot13]

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@will13am wrote:

I seem to receive this every couple of months on average.  Take it in stride, don't blow a blood vessel unless you have a $10 limited usage plan. 

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I thought it was only the outgoing texts that got counted on that plan?

[computergeek541]

I considered it to be "mandated spam".  The message itself is legitimate, but I feel that there really is zero reason for Public Mobile to send this message to customers every few months (other than that they have to remind people because of a rule).  On modern smartphones, the messages can easily be blocked.

[will13am]

I seem to receive this every couple of months on average.  Take it in stride, don't blow a blood vessel unless you have a $10 limited usage plan. 

[kav2001c]

Hehe spam

As others say, it FEELS like spam but it is a legal requirement hence the messages (usually monthly or quarterly though; daily is a new one to me)

[adil-5aar]

if you have never complained just ignor it and mark it as spam ..

thats it 

u can mark it as spam in your email and u will not got it in your mail received box

have a nice day

[RobertQc]

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@ohitora wrote:

Almost daily I keep on getting the following message which I’m cut and pasting below – Is this SCAM or what because I have never complained about my BELL FIBE TV service.

Public Mobile here. Unresolved complaint about telecom or residential TV service? CCTS may be able to help. 1-888-221-1687 or www.ccts-cprst.ca. Free msg.

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I feel like its spam, but apparently it is technically not spam 😞 Although almost "daily" would be a major concern for me, I would suggest contacting a higher up, like the moderator team to give them a chance to fix this error since it should be closer to 4 times a year.

I have complained about this exact same message in the past, but apparently they are legally required to send that message despite my (and many other people) feeling like its spam.