Ireland

[ZR1]

I just purchased 300 international minutes to call Ireland but have no luck to connect. 

Any suggestions,

Thanks

[BKNS27]

@ZR1 

Did you get a More is Merrier email and text from PM for a  free one time 2gb and free 500 minutes of international calling?

Today is the last day to reply with YES to the PM text.

[darlicious]

@ZR1 

You can also use the holiday gifts 500 international long distance calling minutes add on to call Ireland as well. By the way The National Gallery of Ireland's admission is free but you have to book at time online to visit the gallery.

[ZR1]

I will try   tomorrow with the call. Thanks

[Anonymous]

@ZR1 

for 300 International Long Distance Minutes = $15

Included countries: Australia, Austria, Bangladesh, Brazil, Chile, Colombia, Czech Republic, Denmark, France,Germany, Greece, Iceland, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Thailand, Venezuela,

go sign in to Self-Serve, to review your account, and do you see that Add-ons

try 011353xxxxxxx

Spoiler

you can try reseat the SIM card and Make sure your phone is off before removing your SIM card,

1. power off your device

2. take out the SIM card,

3. waiting a 1 minute,

4. put it back and power on,

5. toggling airplane mode off/on, 

and try manually selecting network "3G ONLY" or WCDMA only,

for iPhone visit Here link 

or Here link 

for android visit Here link ,

and do Rebooting your phone ,This is quick and simple,to refreshing your network,

*what is meant by rebooting the device turn off and turn it back on.

[computergeek541]

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@ZR1 wrote:

I just purchased 300 international minutes to call Ireland but have no luck to connect. 

---

Have you confirmed that the add-on is in your account?  If you go to purchase an add-on, the purchase process only does a top up. You would then need to go back and repeat the process.  

If the add-on is in your account, try using the dialing format of +353 followed by the rest of the number (if you've been trying so far using a different dialing format).

[softech · Accepted solution]

@ZR1   Ireland is part of the Long Distance package. What error recording you got?

Try to reboot your phone once and see how it goes

Also, how did you make the call?   like this?

• Step 1: Exit code – 011
• Step 2: Country code – 353
• Step 3: Area code and number – 353 1 xxx xxxx
• EXAMPLE: 011 353 1 xxx xxxx

Intl long distance Add-On included countries: Australia, Austria, Bangladesh, Brazil, Chile, Colombia, Czech Republic, Denmark, France, Germany, Greece, Iceland, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Thailand, Venezuela. Calls must originate from Canada.