06-25-2023 12:12 AM - last edited on 06-25-2023 12:18 AM by computergeek541
I need invoices for Feb and March of this year. I can only see the last 3 months when I log in to my account. How do I go about getting these?
Solved! Go to Solution.
06-25-2023 01:07 PM
Thank you @BKNS27 ! That solved the issue.
It would be more intuitive if the dropdown for the views (3mo/6mo/12mo) is seperate from/beside the filter button.
Thanks again! I appreciate the help 🙂
06-25-2023 12:50 AM
@Lmckeach
On the Payment History>Filter>there is a drop-down menu for 3 months, 6 months, 9 months, 12 months or Custom.
So click on 6 months then Download Receipt.
06-25-2023 12:30 AM
try this message link once again
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
if it does not work, manually go to your inbox
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
click the icon to compose new message, at the TO field, type CS_Agent and send them message
06-25-2023 12:26 AM
Thanks for the advice. Same thing happened in Incognito mode. I have used the link you provided to PM support.
06-25-2023 12:14 AM
@Lmckeach you should see transaction for a full year on the transaction history page
https://myaccount.publicmobile.ca/en/account/payment/payment-history
Try again using Incognito mode just in case it is a browser issue.
If you really don't see more than 3 months, please message PM support and ask them to prepare you the invoices you need
